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Privacy Policy

Last updated: October 2025

Swift Point Couriers (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This policy explains how we handle data collected through our website swiftpointcouriers.co.uk.

1. Information We Collect

We may collect and process:

  • Contact details: Your name, email address, and phone number when you use our contact or quote forms.

  • Message content: Any information you choose to include in your enquiry.

We do not collect payment details, tracking data, or sensitive personal information.

2. How We Use Your Information

Your information is used solely to:

  • Respond to your enquiry or request a delivery quote.

  • Provide courier or logistics services if requested.

  • Maintain records for legitimate business and legal purposes.

We will never sell, rent, or share your data for marketing.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate interest: To respond to customer enquiries and manage operations.

  • Contractual necessity: When a service request becomes a confirmed booking.

4. Data Retention

We retain enquiry data for up to 12 months, unless a business relationship continues or legal obligations require longer retention.

5. Data Security

All data submitted through our site is transmitted securely using SSL encryption.
Access to this data is restricted to authorised staff only.

6. Sharing Your Information

We do not share personal data with any third parties except where required by law or to maintain website functionality (e.g. our hosting provider).

7. Cookies

Our website uses only essential cookies required for it to function correctly (for example, cookies used by the Elementor plugin to ensure page layout and caching work properly).
These cookies do not store any personal or identifiable information and are not used for analytics or tracking.

You can disable cookies through your browser settings, but this may affect how the site displays.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access, correct, or request deletion of your data.

  • Object to processing where applicable.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

To exercise your rights, email us at contact@swiftpointcouriers.co.uk.

9. Contact

Swift Point Couriers
📍 Based in the North West, UK
✉️ contact@swiftpointcouriers.co.uk
📞 07867 350 153
🌐 swiftpointcouriers.co.uk